ILS Could Not Initialize the Socket Library

The information in this article applies to:

• Microsoft Commercial Internet System, version 1.0

SYMPTOMS

When you attempt to install Internet Location Server (ILS) on a computer that is running Microsoft Exchange Server 5.0 they may receive the following error message:

   Internet Locator service will not start. LDAP server cannot
   initialize the socket library; check the TCP/IP configuration.

CAUSE

The LDAP server included with Microsoft Exchange Server 5.0 is not compatible with Internet Location Server.

RESOLUTION

To resolve this problem, do one of the following:

• Install ILS on a different computer.

• Disable LDAP in Microsoft Exchange Server:

1. In the Microsoft Exchange Server Administrator program, click the plus button next to the Site container to expand it, and then expand the Configuration container.

2. Click the Protocols object. In the left pane, the LDAP Site Defaults Properties dialog box appears; clear the Enable Protocol check box.

3. In the right pane, click the Servers object. Click the name of the computer running Microsoft Exchange Server.

4. Restart the computer running Windows NT Server for these changes to take effect.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet Server version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords          : kbsetup
Version           : 1.0
Platform          : winnt