PBS: Access Violation Deleting POPs from Command Line

 Last reviewed: February 18, 1998
Article ID: Q181214
The information in this article applies to:
  • Windows NT version 4.0 Option Pack

SYMPTOMS

An access violation may occur when you delete POPs from the command line using Pbadmin.exe, the executable for Phone Book Server. POPs are local access points for network providers.

In Windows NT, the following summary of the exception will be logged in Drwtsn32.log:

Application exception occurred: 

        App: D:\Program Files\Pba\pbadmin.exe (pid=219)
        When: 2/4/1998 @ 20:21:48.652
        Exception number: c0000005 (access violation)
There can be a number of different causes of access violations in pbadmin that present the summary above. To determine whether the problem you are experiencing is this particular issue, do the following:

Search for the word “fault” under the error noted above in the Drwtsn32.log file. If you find the following instruction line, then the problem described above is occurring: 

   FAULT ->0f03878f 8a4814           mov     cl,[eax+0x14]
   ds:0126ea06=??

CAUSE

An uninitialized pointer is being referenced.

RESOLUTION

To resolve this problem, obtain the following fix or wait for the next Windows NT 4.0 Option Pack service pack.

This fix should have the following time stamp: 

   02/11/98  07:13p               548,864 pbadmin.exe (Intel)
   02/11/98  07:10p               799,232 pbadmin.exe (Alpha)

STATUS

Microsoft has confirmed this to be a problem in the Windows NT 4.0 Option Pack. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. 

Version           : WINNT:4.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbpending

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Last reviewed: February 18, 1998
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