Blank APPSTART Icon

• Microsoft Systems Management Server versions 1.0 and 1.1

SYMPTOMS

A Systems Management Server client's SMS-created program group contains a blank icon with the title APPSTART instead of the proper icon for that application. Choosing the icon results in the associated program running normally.

CAUSE

The program item created in SMS Administrator has a name that exceeds 40 characters. While SMS Administrator allows names up to 64 characters, Applications Manager cannot handle names greater than 40 characters.

Applications Manager will log the following information during its watchdog cycle when this problem happens.

NOTE: Error 10 translates to NADERR_INVALIDDATASIZE.

APPMAN.LOG

Checking for transactions to process. Checking Integrity of NAD. UPD ##> Error setting program item for package 'BPC00014'. (10) Checking the server lists for all program items in NAD. Updating foreign package master transfer file data.

Additionally, the SMS clients PGC will log errors in its SMSLOG.TXT file:

SMSLOG.TXT

[12/02/94 09:49:05] Program Group Control ==> Failed to delete the network connection k: [12/02/94 09:54:04] Program Group Control ==> Could not execute Program Manager DDE command [CreateGroup ("MCP Info (SMS)", 0)] [AddItem ("APPSTART.EXE BPC00025", "")] [ReplaceItem ("")] [AddItem("APPSTART.EXE BPC00025","","C:\WINNT\HMSICONS\BPC00025.ICO",0,,,"" ,,0)]. [12/02/94 09:54:05] Program Group Control ==> Could not execute Program Manager DDE command [CreateGroup ("MCP Info (SMS)", 0)] [AddItem ("APPSTART.EXE BPC00024", "")] [ReplaceItem ("")] [AddItem("APPSTART.EXE BPC00024","","C:\WINNT\HMSICONS\BPC00024.ICO",0,,,"" ,,0)]. [12/02/94 09:54:07] Program Group Control ==> Could not execute Program Manager DDE command [CreateGroup ("MCP Info (SMS)", 0)] [AddItem ("APPSTART.EXE BPC00022", "")] [ReplaceItem ("")] [AddItem("APPSTART.EXE BPC00022","","C:\WINNT\HMSICONS\BPC00022.ICO",0,,,"" ,,0)].

WORKAROUND

Rename the program item to a name of 40 characters or less.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.