SMS Primary Site Configuration Menu May Re-appear During Setup

• Microsoft Systems Management Server versions 1.0, 1.1 and 1.2

SYMPTOMS

When you install or upgrade a Systems Management Server Primary Site, the Primary Site Configuration dialog screen reappears.

CAUSE

This problem occurs when an installation error is detected during the installation phase, a component fails to install, or the component fails to start correctly.

RESOLUTION

If the Primary Site configuration dialog screen reappears due to a component failure during installation, investigate the source of the failure. The SMSSETUP.LOG file in the root of the Systems Management Server Site Server C drive is useful for finding installation/upgrade failure points.

Under no circumstances should the Systems Management Server share name comments be changed from those created by Systems Management Server.

MORE INFORMATION

When the Primary Site Configuration dialog screen reappears, it still contains the information you entered earlier in the installation process (such as Site Code, Site Name, Site Server, and Site Server Domain). If you change the Site Code when the second dialog screen is displayed, Systems Management Server Executive, Inventory Agent, and Package command Manager services do not install successfully. The Systems Management Server installation program is dependent upon the share comments created for shares SMS_SITE, SMS_SHR, etc.