Duplicate Lan_Sender Entry in Sender Site Properties

• Microsoft Systems Management Server versions 1.1 and 1.2

SYMPTOMS

A second lan_sender entry for the site server appears in the Site Properties Senders window when you try installing a lan_sender on another computer and the install fails.

CAUSE

If a lan_sender is installed on an invalid server, the sender defaults to the site server. This causes another lan_sender entry for the site server to be put in Sender Site Properties, even though there is still only one lan_sender installed on the computer.

If you delete the second entry, all of the LAN_SENDER registry entries are set to 0 and you cannot add the lan_sender to the site server because it believes it is already there.

RESOLUTION

After the second entry appears in the Senders window, do not delete it. Modify, add, or delete another sender to get rid of the second lan_sender entry.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.1 and 1.2. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.