Creating a SMSSAFE.TMP To Bypass Specific Hardware Detection

• Microsoft Systems Management Server versions 1.0, 1.1 and 1.2

SUMMARY

When troubleshooting a hardware inventory problem, it might be necessary to disable portions of the hardware detection during the SMS inventory on the client. This can be accomplished by manually creating a SMSSAFE.TMP file.

MORE INFORMATION

When the Inventory Agent runs, it creates a SMSSAFE.TMP file to keep track of any hardware failures. This file is stored in the \MS\SMS\DATA directory for SMS 1.1 and 1.2 clients and in the <SMS> root directory for SMS 1.0 clients.

Any failed hardware tests are written into this file while the Inventory Agent scans the hardware. Then next time the Inventory Agent performs hardware inventory, it will write any failures recorded in the SMSSAFE.TMP file to the SMS.INI file in the [WorkstationStatus] section, using the FailedHardwareChecks keyword.

After moving the failed tests to the SMS.INI file, the SMSSAFE.TMP file is deleted. When the inventory continues to run it will detect the failed tests in the SMS.INI file and skip failed hardware tests.

To create a SMSSAFE.TMP file, use a text editor, such as Notepad, and add valid entries of hardware devices or parameters you want the hardware detection to bypass (listed below). For example, if you want to bypass the mouse detection, enter the following in the SMSSAFE.TMP file:

   MouseInfo=CRASHED

Note: The items below are not listed in the same order that the inventory agent performs them.

BanyanVines BiosInfo CMOSMemory CommPorts ComputerConfig ComputerName ConventionalMemory DeviceInfo Disks Dma DPMIMemory Drive<X> EMMMemory EMMMemoryInfo ExtendedMemory GamePorts IRQInfo Keyboard Lanman LanmanInfo LanManNetcardInfo Lantastic LantasticInfo MouseInfo MSNet NetBios Novell NovellInfo NovellNetcardInfo PrinterPorts TSRInfo VCPIMemory Video WolverineInfo XMSMemory

When a failed hardware component is fixed or replaced, remove the appropriate FailedHardwareChecks entry from the [WorkstationStatus] section in SMS.INI and remove the SMSSAFE.TMP file (if it only referenced one component). Start the client computer again and run the Inventory Agent to have the component reinventoried.