SMS Administrator Not Updating After SQL Server Name Change

 Last reviewed: April 23, 1997
Article ID: Q140061
The information in this article applies to:
  • Microsoft Systems Management Server versions 1.0, 1.1 and 1.2

SUMMARY

If the SQL Server name was changed after the installation of an SMS site, SMS Administrator appears to connect to the new SQL server name, but does not show changes made to the SQL database.

MORE INFORMATION

The SMS Event Detail log shows the following: 

   EventID: 356
   Site Hierarchy Manager [SMS Build 600]: Site Hierarchy Manager is not
   functional. Unable to make connection to SQL Server Old_SQL_Server_Name.
Changing the SQL login parameters at the "Microsoft SMS Administrator Login" screen only affects the SMS administrator and not the SQL login account or the SMS services. SMS Setup needs to be run to set the new SQL Server Name to work with SMS services.

RESOLUTION

The SQL Server name must be updated in two locations:

  • At the SMS Administrator login
  • In the Operations/SMS Database dialog of the SMS Setup program.

To do this:

  1. Run Setup

  2. Click on Operations, then SMS Database

  3. Update the SQL Server Name field

  4. Start SMS Administrator and update the SQL Server Name field at the login screen.

Additional query words: sms prodsms
Keywords : kbnetwork smssetup
Version : 1.0 1.1 1.2
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 23, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.