Windows Fails w/ Black Screen After Upgrade from SMS 1.0 to 1.1

 Last reviewed: April 23, 1997
Article ID: Q140813
The information in this article applies to:
  • Microsoft Systems Management Server version 1.1

SYMPTOMS

When you quit Windows a black screen appears without any text. If you press CTRL+ALT+DEL a blue screen appears with the dialog box: 

   'WARNING!' The system is either busy or unstable.
You are forced to reboot the client by pressing CTRL+ALT+DEL to continue.

This symptom occurs on a Windows or Windows for Workgroups client with ODI support for NetWare after you log on to a NetWare domain Systems Management Server logon server that belongs to a site that is upgraded to Systems Management Server 1.1. The Systems Management Server therefore has upgraded logon-server components. When you log on from the client, phase one of the client upgrade begins by copying client components to the client. When the copying is complete and you quit from Windows as recommended by the script dialog box, the above symptom occurs.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: prodsms sms
Keywords : kbbug1.10 kbfix1.20 kbnetwork smssetup
Version : 1.1
Platform : WINDOWS

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Last reviewed: April 23, 1997
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