Current History Registry Key Is Not Updated Properly

• Microsoft Systems Management Server versions 1.0, 1.1 and 1.2

SYMPTOMS

Although jobs in Systems Management Server have been successfully canceled and removed, the following registry key continues to grow with package ID information:

   HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\SMS\COMPONENTS
      \SMS_Despooler\Current History

CAUSE

Systems Management Server does not purge the registry information.

RESOLUTION

If you cancel or remove a job, do the following:

WARNING: Using the Registry Editor incorrectly can cause serious, system- wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

1. Start Registry Editor (REGEDT32.EXE) and locate the following Registry subkey in the HKEY_LOCAL_MACHINE subtree:

   \SOFTWARE\MICROSOFT\SMS\COMPONENTS\SMS_Despooler\Current History

2. Manually remove canceled or non-existing package ID entries.

3. Quit Registry Editor.

4. Shut down and restart Windows NT.

STATUS

Microsoft has confirmed this to be a problem in System Management Server versions 1.0, 1.1 and 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.