Font, Cursor, and Redraw Problems with Adobe Type Manager

 Last reviewed: April 24, 1997
Article ID: Q149175

The information in this article applies to:
  • Microsoft Systems Management Server versions 1.0 and 1.1

SYMPTOMS

Remote control of a Windows or Windows for Workgroups client with Adobe Type Manager installed causes one of the following two behaviors:

- If ATM is enabled, menu and window fonts do not appear in the Quick 

  Viewer window.
- If ATM is disabled, screen redraws are not correct, most icons are not 
  displayed, or the cursor is split in half (with a white space), and each
  half appears in mirror image.

CAUSE

The ATM install replaces System.drv with Atmsys.drv in the [BOOT] section of the System.ini. It also adds the following line: 

   atm.system.drv=system.drv

RESOLUTION

If the following changes are added to the System.ini [BOOT] section, both problems are resolved. 

   ;system.drv=atmsys.drv
   system.drv=system.drv
   ;atm.system.drv=system.drv

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: prodsms
Keywords : kbfix1.20 kbnetwork smsremtshoot
Version : 1.0 1.1
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 24, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.