Remote Control of NEC Versa M/100 is Unstable Using IPX Sockets

• Microsoft Systems Management Server version 1.1
• Microsoft Windows 95

SUMMARY

Remote Control of NEC Versa M/100 is unstable using IPX sockets if the system is using a network interface card in its docking station.

MORE INFORMATION

In the NEC Versa M/100 the following scenario makes SMS unable to maintain a stable remote control session:

The NEC Versa M/100 is running Windows 95 with or without Service Pack 1 and is in its docking station using the docking station's network interface card. The network protocol is configured to use IPX and you are using sockets only to create the remote control session. The Windows 95 client will disconnect the session within 30 seconds to two minutes. Attempts to reconnect will fail until the client system is cold booted. The issue is reproducible regardless of network interface card used. The issue cannot be reproduced if the notebook is not in the docking station.

Technical support at NEC has confirmed this to be an issue with the docking station hardware.

Hardware: NEC Versa M/100 model: pc-480-1558 serial no. 57003653 docking station model op-560-4701 serial number: 4Y003491H

Phoenix LAP486SL 1.03 Phoenix 486SL 1.04.06 ROM BIOS 1.04.07

Firmware upgrades can be obtained from NEC Technical Support at (800) 325- 5500, access code 700.

The third-party contact information included in this article is intended to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The NEC Versa M/100 is manufactured by NEC Technologies, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.