SMS Client Files Not Removed After Upgrade

 Last reviewed: April 24, 1997
Article ID: Q153287

The information in this article applies to:
  • Microsoft Systems Management Server versions 1.0, 1.1 and 1.2

SYMPTOMS

A client deinstall does not remove all of the SMS client files.

CAUSE

If the client has been upgraded the old cl_xx.txt and cl_xx.mod files are not removed. When a deinstall is initiated SMS may find the old .txt and .mod files and use those to remove the client files. SMS should instead use the new client's .txt and .mod files to remove any client files.

For instance, if the client was upgraded from Windows 95 to Windows NT, the \Ms\Sms\Data directory will still have the CL_W95.txt and CL_W95.mod files along with the CL_NT.txt and CL_NT.mod files. If the client is then deinstalled SMS may use the CL_W95.txt and CL_W95.mod for the remove file list instead of CL_NT.txt and CL_NT.MoD.

RESOLUTION

Manually delete the old client's .txt and .mod files. This has been fixed in 1.2. The client upgrade will now delete the old .txt and .mod files as part of the upgrade.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. It has been fixed in Systems Management Server version 1.2.

Additional query words: prodsms
Keywords : kbbug1.10 kbnetwork smsgeneral smssetup
Version : 1.0 1.1 1.2
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 24, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.