SMS: Remote Control Agent Unable to Get Workstation Name

Last reviewed: April 15, 1997
Article ID: Q158445

The information in this article applies to:

Microsoft Systems Management Server versions 1.0, 1.1, and 1.2

SUMMARY

When you attempt to load the Remote Control agent on a client computer running Windows 95, the Remote Control agent fails with the following error:

   unable to get workstation name: use Lana 0

MORE INFORMATION

This problem generally occurs on Windows 95 clients that have multiple protocols loaded, and no protocol is selected as the default. Select the protocol desired for Remote Control and set it as the default. You must restart the computer for the change to take effect. After that, the Remote Control agent should perform normally.

Additional query words: Wuser
Keywords : kbinterop kbnetwork smshowto smsremtshoot
Version : 1.0 1.1 1.2
Platform : WINDOWS

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Last reviewed: April 15, 1997
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