SMS: Troubleshooting Novell NetWare Client32 Clients

• Microsoft Systems Management Server, versions 1.1 and 1.2

SUMMARY

Systems Management Server supports clients with the Novell NetWare Client32 Redirector for Windows 95. The Redirector can work quite successfully, through there are many caveats.

The Client32 client logs on to a NetWare 3.12 or 4.0 Systems Management Server logon server. It is not possible to use the Client32 Redirector to log on to a Windows NT Server domain. There are also potential problems with Windows 95 dual Redirector clients that log both on to a Windows NT Server domain and a Novell server, but have Systems Management Server installed and inventoried by the Windows NT Server logon server. Troubleshoot these clients with the steps below.

MORE INFORMATION

Manually running Invdos.exe /V from the SYS:SMS\LOGON.SRV\x86.bin directory may result in the following error if Runsms.bat has never been run:

   Error Writing to File 00000000.tmp.

NOTE: This problem occurs with both the Client32 and the Microsoft Client for NetWare Networks.

Changing between Remote Troubleshooting utilities can be unreliable. You may have to click the icon for the utility twice to establish a chat, or a second attempt may result in an "unable to locate" message , forcing you to quit the Remote utilities, or restart the client to reestablish the connection.

Client 32 will be more reliable if you perform the following steps:

1. Use a fresh installation of Windows 95 with:

       - Microsoft Client for NetWare Networks
   

       - IPX Compatible Transport
   

2. Run the Setup.exe program of the Novell Client32 with the updated Client32.nlm file (dated 9/23/96 or later) in the source.

3. Configure the Client Logon screen to log on to a preferred server, and place a check in the bindery box.

4. Restart the computer.

5. Map to the Sms\Logon.srv directory and run the Runsms.bat batch file, or run the Smsls.scr logon script.

NOTE: The TIDs referenced below are Novell Technical Documents. You can find them at http://www.netware.com/.

• You have ever attempted to remove the Client32 by either running the (Novell) supported Client32 deinstall program or by manually removing it from the Network Control Panel (REF: TID2910349).
• The Microsoft Client for NetWare Networks was not installed before the Client32 installation (REF: TID2905984).
• An IPX compatible transport was not installed before the Client32 installation (REF: TID2905984).
• You ran the Smsls.scr without adding extensions to the entries for netspeed, dosver and clrlevel (REF: TID2907800).

The product discussed here, the Novell NetWare Client32 for Windows 95, is manufactured by Novell Inc., a manufacturer independent of Microsoft. We make no warranty, implied or otherwise, regarding this products' performance or reliability.