SMS: Job Status Not Updated for NetWare Clients

• Microsoft Systems Management Server versions 1.0, 1.1, and 1.2

SYMPTOMS

The Systems Management Server detailed job status information for MS-DOS and Windows 3.1 NetWare clients is not updated after the completion of the job. This problem typically affects clients running Novell's NETX redirector.

CAUSE

Package Command Manager for DOS (PCMDOS) and Windows (PCMWIN16) fails to write the job status information to the logon server's Despooler.box directory after job completion. Both PCMDOS and PCMWIN16 rely upon writing job status information (for example, job success or failure) to the following UNC path: \\Logonserver\SMS\Logon.srv\Despoolr.box. UNC paths are not supported correctly using the NETX redirector. Novell VLM clients appear to be unaffected when a UNC path is used from a network drive.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, 1.1, and 1.2. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. receive