SMS: Client Error: "Cannot Load C:\Windows\Vuser.386"

Last reviewed: April 15, 1997
Article ID: Q161411

The information in this article applies to:

Microsoft Systems Management Server, versions 1.0, 1.1, and 1.2

SUMMARY

When starting Windows after having installed the Systems Management Server client on a computer running Windows for Workgroups or Windows 95, the following errors may appear:

   Cannot load C:\Windows\Vuser.386
   User.com running version 5 should be version 4

Further investigation may reveal the following:

Vuser.386 exists in the Windows\System directory.
There are two entries for Vuser in the System.ini file.
Wuser is in the Startup group.

WORKAROUND

To work around this problem, remove the LANDesk client, as described in the LANDesk documentation.

MORE INFORMATION

The Intel LANDesk(R) Management Suite Remote Control is installed, either fully or in part, on the client. LANDesk installs Vuser.386 in the Windows\System directory. Systems Management Server installs Vuser.386 in the Windows directory. The client cannot run both versions of Vuser.386 at the same time.

Additional query words: prodsms LAN desk
Keywords : kb3rdparty kbenv kbnetwork smsremtshoot smssetup
Version : 1.0 1.1 1.2
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 15, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.