SMS: Winpopup.exe May Cause Windows 95 Shut Down to Fail

 Last reviewed: February 9, 1998
Article ID: Q161912
The information in this article applies to:
  • Microsoft Systems Management Server, version 1.2

SYMPTOMS

A client computer running Windows 95 configured with Program Group Control (PGC) to automatically start may either stop responding when it is shut down (or restarted), or receive a "Fatal Exception 0D" error.

CAUSE

Running both Systems Management Server Program Group Control (Appctl95.exe) and Winpopup.exe simultaneously when the system starts causes this problem to occur.

WORKAROUND

Smsrun16.exe runs Appctl95.exe. If it is also used to start Winpopup.exe, it cannot start Appctl95.exe. To run both of these programs at startup, make the following changes on the client computer running Windows 95:

  1. Remove Winpopup.exe from the Startup group.

  2. Add the following line to the bottom of the [Startup] section of the Smsrun16.ini file. This file is located in the Ms\Sms\Data directory. NOTE: Make sure the path to Winpopup.exe is correct. 

          Load=C:\WINDOWS\WINPOPUP.EXE

NOTE: Because all client computers running Windows 95 have a common Smsrun16.ini file, using a Systems Management Server Workstation package to replace this file with one containing the updated line may simplify step 2.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms win95 exit gpf close shutdown hang hangs
hung freeze freezes frozen lock locks locked up
Keywords : kbbug1.20 smspgc kbnetwork
Version : WINNT:1.2
Platform : winnt
Issue type : kbbug
Solution Type : kbworkaround

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Last reviewed: February 9, 1998
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