SMS: User Cannot Refuse Second Remote Control Session

Last reviewed: March 20, 1997
Article ID: Q164825

The information in this article applies to:

Microsoft Systems Management Server, version 1.1

SYMPTOMS

On client computers using the 16-bit remote control agent (under Windows for Workgroups or Windows 95) with the "Permission Required" option enabled, the user at the target desktop has the option to grant or deny the remote control session. However, the user does not have this option on the second attempt to remote control the computer. After the session ends, the Administrator can re-initiate the same Help Desk function (Remote Control, Remote Chat, and so on) while still in the Help Desk window, and there is no prompt at the client. The user at the target desktop does not have the opportunity to deny the session.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: prodsms
Keywords : kbnetwork smsremtshoot kbbug1.10 kbfix1.20 kbfixlist
Version : 1.1
Platform : WinNT
Issue type : kbbug
Resolution Type : kbfix

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: March 20, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.