SMS: An Exception 0E Has Occurred at 0028:3204F83 in VxD

Last reviewed: March 16, 1998
Article ID: Q165145

The information in this article applies to:

Microsoft Systems Management Server, version 1.2

SYMPTOMS

Invdos generates the following error during the hardware inventory of a client computer running Windows 95:

   An exception 0E has occurred at 0028:3204F83 in VxD ---. This was
   called from 0028:C0041FDD in VxD NDIS(01) + 00000CED. It may be
   possible to continue normally.

   Press any key to attempt to continue.

This error occurs on notebook computers which have Chips and Technologies, Inc. video adapters and Xircom PE-CE2-10 PC Cards installed. After the error occurs, network connectivity is lost.

NOTE: This problem may also occur after applying Service Pack 2.

WORKAROUND

To work around this problem, perform the following steps:

Create a file named Smssafe.tmp in the Ms\Sms\Data directory on the client computer running Windows 95. The file should contain only the following line:
```
      Video=Crashed
```
Run inventory on the client.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodsms win95 NDIS VxD
Keywords : kbbug1.20 smsinv kbfix1.20.sp3
Version : Windows:1.2
Platform : WINDOWS
Issue type : kbbug

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Last reviewed: March 16, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.