SMS: Remote Control Stops Win95 Client Using STB Lightspeed

Last reviewed: May 27, 1997
Article ID: Q166876

The information in this article applies to:

Microsoft Systems Management Server, version 1.2

SYMPTOMS

When you try to load the remote control agent on a computer running Windows 95 with an STB Lightspeed 128 graphics card and STB drivers (without Vision 95, STB's graphics manager), the screen blacks out and the monitor goes into power save mode. You must restart the system to recover.

With Vision 95 loaded, the failure occurs when you exit the remote control agent.

WORKAROUND

To work around this problem, use the Tseng ET-4000 driver with the STB card.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms BSOD black lock lock-up hang hung freeze
Keywords : kb3rdparty kbnetwork smsremtshoot
Version : 1.2
Platform : Windows

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: May 27, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.