SMS: "Couldn't Create A New Package" Error

 Last reviewed: May 27, 1997
Article ID: Q167152
The information in this article applies to:
  • Microsoft Systems Management Server, version 1.1

SYMPTOMS

If you are using Systems Management Server version 1.1, the error "Couldn't create a new package" occurs when you attempt to create any package in the Systems Management Server Administrator program.

CAUSE

This problem occurs on computers running Microsoft Windows NT Server 4.0 that are also running Microsoft Systems Management Server 1.1. In addition, other strange problems or errors may occur if Systems Management Server is running under this configuration.

Because Microsoft Windows NT Server 4.0 was released after Microsoft Systems Management Server 1.1 had been released, Microsoft Systems Management Server 1.1 has not been tested to run under Microsoft Windows NT Server 4.0. Running Microsoft Systems Management Server 1.1 on computers running Microsoft Windows NT Server 4.0 is not supported by Microsoft Technical Support.

WORKAROUND

To work around this problem, do either of the following:

  • Upgrade Microsoft Systems Management Server to version 1.2.

    -or-

  • Install and administer Microsoft Systems Management Server 1.1 on a computer running Microsoft Windows NT Server 3.51 with the latest Windows NT Server service pack.

Additional query words: prodsms SQL
Keywords : kbenv kbnetwork smsadmin smsconfig kbenv
Version : 1.1
Platform : winnt
Issue type : kbprb
Resolution Type : kbworkaround

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Last reviewed: May 27, 1997
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