SMS: File Transfer Window Freezes

Last reviewed: August 7, 1997
Article ID: Q171039

The information in this article applies to:

Microsoft Systems Management Server, version 1.2

SYMPTOMS

While in the midst of a file transfer session with a Windows 95 or 16-bit Windows client, the Personal Computer Property Help Desk window freezes and none of the Remote buttons work. Dragging the border or moving the window results in window "footprinting," and the Local Files and Remote Files lists do not redraw completely.

This problem may also occur when a file copy is not in progress.

CAUSE

The File Transfer Slave window was closed on the client side.

WORKAROUND

To work around this problem, select another Properties item and then select the Help Desk item again.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms helpdesk rc win95 wfw win16 terminate sp
sp2
Keywords : kbbug1.20 smsremtshoot kbnetwork
Version : 1.2
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbworkaround

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 7, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.