SMS: Error 87 When Using RSERVICE

• Microsoft Systems Management Server versions 1.0, 1.1 and 1.2

SYMPTOMS

When you attempt to start or stop a service using the RSERVICE utility with the /C switch, an error 87 occurs. Although RSERVICE gives messages about not succeeding to start or stop a service, the command actually does succeed.

NOTE: The /C switch is used to specify that a connection is to be made to each computer using the service account prior to executing the service command(s).

Uninstalling a service using the RSERVICE with the /C switch does not give an error 87 like start or stop. It also does not give the usual output about removing files and accounts from the client, nor does it successfully uninstall the service from the client.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K