SMS: Client Setup Does Not Check for Smsrun16/32.exe

Last reviewed: December 4, 1997
Article ID: Q174952
The information in this article applies to:
  • Microsoft Systems Management Server versions 1.0, 1.1, and 1.2

SYMPTOMS

While logging on, you may receive the following error:

   SMSRUN16\32 cannot find the file smsrun16.exe or smsrun32.exe or one of
   its components. Make sure the path and filename are correct and that all
   required libraries are available.

CAUSE

This error message appears in situations where you have multiple installations of an operating system on a computer, or when a computer is upgraded from one operating system to another and the new operating system is in a different directory than the old one.

WORKAROUND

To work around this problem, run the Upgrade.bat file to update the Systems Management Server client setup.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

MORE INFORMATION

When Systems Management Server verifies client installation, it verifies that Smsrun16.exe or Smsrun32.exe is on the load= line of the Win.ini file. If Systems Management Server does not find one of these executable files on the load= line, it adds the appropriate entry. However, Systems Management Server does not check to see that one of these executable files is actually located in the current operating system directory specified by the LocalWindowsPath entry of the Sms.ini file.


Additional query words: prodsms file name OS
Keywords : kbbug1.00 kbbug1.10 kbbug1.20 smssetup kbfix1.20.sp3 kbsetup
Version : WINDOWS:1.0 1.1 1.2
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbworkaround


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Last reviewed: December 4, 1997
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