SMS: Windows 95 Clients Cannot Be Remotely Rebooted

 Last reviewed: November 4, 1997
Article ID: Q175076
The information in this article applies to:
  • Microsoft Systems Management Server version 1.2

SYMPTOMS

Some Windows 95 clients cannot be remotely restarted from Systems Management Server through the Remote Reboot option. (This option is located in Personal Computer Properties under the Help Desk.) Using the Remote Reboot option may also cause the client computer to stop responding.

CAUSE

The CPU reset instruction depends on the computer's hardware. This problem is hardware-specific, and has been known to manifest itself on Gateway 2000 and HP Vectra computers.

Note that the Remote Reboot function works correctly on client computers running Windows NT, regardless of hardware.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodsms smsremtshoot hang hung
Keywords : kbbug1.20 smsremtshoot kbnetwork
Version : WINDOWS:1.2
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbpending

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 4, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.