SMS: Remote Control Fails on Win95 with STB Nitro

Last reviewed: March 16, 1998
Article ID: Q177804

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

When attempting to perform remote control of a Windows 95 client with an STB Systems Nitro 3D Video Adapter, the Quick Viewer Window is white or gray and the client can not be remote controlled. There is no error message on the client. This occurs regardless of color depth and resolution settings.

Windows NT clients with the STB Systems Nitro 3D video card do not exhibit this problem.

WORKAROUND

Use the Standard VGA driver for Windows 95 to work around this problem.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodsms smsremtshoot rc grey gray blank
Keywords : smsremtshoot
Version : Windows:1.2
Platform : WINDOWS
Issue type : kbbug

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Last reviewed: March 16, 1998
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