SMS: Error - 3201 While Running the Macintosh Inventory Agent

• Microsoft Systems Management Server version 1.2 Service Pack 3

SYMPTOMS

The following error may occur while running the Macintosh Inventory Agent (InvMac):

   Error - 3201

CAUSE

TCP/IP is not loaded.

WORKAROUND

To work around this problem, do any one of the following:

• Ensure that TCP/IP is active and the Load Only When Needed option is disabled. To do this, perform the following steps:

  1. On the Apple menu, point to Control Panels and click TCP/IP.

  2. Click the Options button in the bottom right corner of the TCP/IP

        window and verify that Make TCP/IP is set to Active and the Load Only
        When Needed option is not enabled.
  

  3. Click OK. On the File menu, click Exit to close the TCP/IP window.

  4. Save the changes and restart the Macintosh.

• Obtain the hotfix mentioned in the STATUS section of this article. This fix should have the following timestamp:

        12/5/97  2:03pm      162,975 Invmac.mac
  
  

• Wait for and apply Systems Management Server 1.2 Service Pack 4.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2 Service Pack 3. A supported fix is now available, but has not been fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

MORE INFORMATION

If you choose to work around this problem by obtaining the hotfix, be aware that the Invmac.mac file is compressed, so you must use Hdecomp.exe (found in the Support directory of the Systems Management Server 1.2 CD) to expand it. Expand the file to a user authentication module (UAM) volume, and place it in the Site.srv\Maincfg.box\Client.src\Mac.bin directory of each site server. Macintosh clients must run the Systems Management Server Installer script to get the updated Invmac.mac file.

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