SNABASE Fails to Start on Windows NT Server in Workgroup

 Last reviewed: November 1, 1995
Article ID: Q126867
The information in this article applies to:
  • Microsoft Windows NT Server version 3.5 (international versions)
  • Microsoft SNA Server for Windows NT, version 2.1

SYMPTOMS

SNABASE may fail to start on a server running an international version of Windows NT Server version 3.5 when the server is installed as a member of a workgroup. SNABASE logs Event ID 1021 with error code 534.

CAUSE

SNABASE uses the following steps to find out which account owns SNA security: 

   1. Call the LSA and attempt to get the Administrator SID from the domain
      controller. (This fails when you run Windows NT Server as a server in
      a workgroup.)

   2. If the above step failed, LookupAccountSid on the string
      Administrator

      This fails on international versions due to the localization of the
      Administrator string.

WORKAROUND

To work around this problem, create a copy of the localized Administrator account and name the account Administrator.

Microsoft has confirmed this to be a problem in SNA Server for Windows NT version 2.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbnetwork kbbug2.10
KBSubcategory: prodsna
Additional reference words: 3.50 2.10 prodsna snabase sna lookup look up
account sid

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Last reviewed: November 1, 1995
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