NetSoft NS/Router Not Working After SNA Server 2.11 SP1

 Last reviewed: April 17, 1997
Article ID: Q148376
The information in this article applies to:
  • Microsoft SNA Server for Windows NT, version 2.11 Service Pack 1

SYMPTOMS

After you run UPDATE.EXE in SNA Server 2.11 Service Pack 1 Windows 3.x client software, the following symptoms occur:

  • Opening the NetSoft NS/Router automatically launches the Microsoft SNA client (possibly requesting the User ID and password). If you launch the NS/Router, it should allow you to specify the objective router file.
  • Launching an NS/Router client (display session, printer session) with a default router specified other the SNA Server prompts the user for the SNA Server User ID and password.

CAUSE

When you run the SNA Server 2.11 Service Pack 1 Windows 3.x client UPDATE program, it overwrites the following files (replacing the NetSoft Router files with the SNA Server Windows 3.x enhanced router files): 

   %SystemRoot%\System\EHNAPPC.DLL
   %SystemRoot%\System\EHNRTRW.DLL

WORKAROUND

To work around this problem, re-apply the NetSoft Router modules (EHNAPPC.DLL and EHNRTRW.DLL) to the %SystemRoot%\System directory.

STATUS

Microsoft has confirmed this to be a problem in SNA Server 2.11 Service Pack 1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodsna
Keywords : kb3rdparty kbbug2.11.sp1 kbfix2.11.sp2 ntnetserv
Version : 2.11 sp1
Platform : WINDOWS

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Last reviewed: April 17, 1997
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