SNA Server 2.11 Refresh Does Not Install From Floppy Disk

• Microsoft SNA Server for Windows NT, version 2.11 Service Pack 1

SYMPTOMS

The SNA Server 2.11 Refresh does not install from a floppy disk that contains the image files from the \I386\Disks directory on the SNA Server 2.11 compact disc.

CAUSE

This problem occurs due to the following:

• The file size of CHK.SUM increases. Therefore, CHK.SUM and the other image files exceed the capacity limit of the 1.44 MB floppy disk during the installation.
• Other floppy disks from the disk set exceed the capacity limit of 1.44 MB if you also include SNASP1.HLP and SNASP1.RTF.

WORKAROUND

To work around this problem:

1. Use Xcopy to copy the contents of the \I396\Disks directory to a temporary directory on the hard disk drive. For example, type the following at the MS-DOS Command Prompt:

         xcopy <Compact Disc>:\I386\Disks\*.* <Drive>:\<Temp Dir> /s
   

2. Delete SNASP1.HLP and SNASP1.RTF from the temporary directory.

3. Delete CHK.SUM from the \I386\Disks\Disk1 directory.

4. Create a SNASP1.HLP dummy file (file with zero bytes).

5. Create a CHK.SUM dummy file.

6. Run SNADISK.CMD to create new floppy disks.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 2.11 Service Pack 1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.