Large File Transfers Fail w/MS-DOS Router and IBM PC Support

 Last reviewed: April 17, 1997
Article ID: Q149208

The information in this article applies to:
  • Microsoft SNA Server for Windows NT, versions 2.0, 2.1, 2.11, and 2.11.sp1

SYMPTOMS

File transfers that use the IBM PC Support Program's RTOPC utility to transfer data from an AS/400 to a IBM-compatible computer may fail when you use the MS-DOS SNA Server client's ROUTER.EXE.

One possible symptom of the failure is an unknown error 9999 returned by the IBM PC Support program.

CAUSE

The SNA Server MS-DOS Router was not properly handling an APPC verb timeout condition if the APPC verb did not complete in 65 seconds. Instead of returning a timeout error, the MS-DOS Router was returning AP_OK (no error).

RESOLUTION

The ROUTER.EXE has been updated to correct the problem.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 2.0, 2.10, 2.11, and 2.11.sp1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: ca/400 service pack 1
Keywords : kbbug2.00 kbbug2.10 kbbug2.11 kbbug2.11.sp1 kbnetwork snados
Version : 2.0 2.1 2.11 2.11.sp1
Platform : WINDOWS

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Last reviewed: April 17, 1997
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