NVAlert Service Logs Event 3006 and Stops RespondingLast reviewed: July 17, 1997Article ID: Q160452 |
2.00 2.10 2.11 3.00
WINDOWS
kbnetwork kbbug2.10 kbbug3.00 kbbug2.11 kbbug2.11.sp1 kbfix2.11.sp2
The information in this article applies to:
SYMPTOMSIf the NVAlert service encounters data for a configured event that exceeds 4 KB in size, the NVAlert service may stop responding. The following event is logged when this problem occurs:
Event ID: 3006 Source: SNA Netview Alerter Type: error Description : Error reading log event record.Handle specified is <handle>. Return Code from ReadEventLog is 122. CAUSEThe NVAlert service is not properly allocating memory large enough to handle an alert that exceeds 4 KB.
RESOLUTIONThe NVALERT code has been modified to allow any size Event Log entry. If the current buffer size is not large enough, it is increased to accommodate the size.
STATUSMicrosoft has confirmed this to be a problem in SNA Server version 2.0, 2.1, 2.11, 2.11 SP1, and 3.0. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C Kreceive NVALERT.EXE
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KBCategory: kbnetwork kbbug2.11 kbbug2.11.sp1 kbbug3.00 kbfix2.11.sp2
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