TN3287 Print Emulator Fails Through TN3270 Service

 Last reviewed: April 17, 1997
Article ID: Q161771
The information in this article applies to:
  • Microsoft SNA Server, version 2.11 Service Pack 1

SYMPTOMS

A TN3287 print emulator may fail to receive host print data when connected through the SNA Server 2.11 Service Pack 1 TN3270 service. The traces may show that the TN3270 service fails to respond to the TN3287 print emulator "Data Query Reply" message.

CAUSE

The TN3287 print emulator is not sending a leading 0x00 byte on the TCP/IP data message sent to the SNA Server TN3270 service. According to the TN3287 specification, the TN3270 service must send a leading 0x00 byte on every data message to the TN3287 emulator. However, the specification does not state that the client TN3287 emulator must also set the leading 0x00 byte.

NOTE: The TN3287 specification is defined in RFC 1646 (which is different from printing support defined in the TN3270E specification, defined in RFC 1647). This problem only occurs with a TN3287 printer.

RESOLUTION

To resolve this problem, obtain the hotfix mentioned below. This updated version does not require a leading 0x00 byte on all data messages sent by a TN3287 print emulator.

STATUS

Microsoft has confirmed this to be a problem in the TN3270 Service included with SNA Server 2.11 Service Pack 1. 

 A supported fix is now available, but
has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: prodsna SP1
Keywords : kbbug2.11.SP1 kbfix2.11.sp2 kbnetwork kbprint snatn3270
Version : 2.11.SP1
Platform : WINDOWS

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Last reviewed: April 17, 1997
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