Number of Active Users Exceeds Number of Active Sessions

 Last reviewed: April 17, 1997
Article ID: Q163311
The information in this article applies to:
  • Microsoft SNA Server version 2.1, 2.11 and 2.11 SP1

SYMPTOMS

The Server Properties in the SNA Server Administrator program show that the number of active users exceeds the number of active sessions and over time continues to increase. When the number of active users increases past 2,000, SNA Server starts to reject requests for new sessions. It will still continue to provide sponsors connections.

CAUSE

This problem is related to the TN3270 service included with SNA Server 2.11 SP1.

RESOLUTION

To resolve this problem, apply the updated TN3270 service referenced below.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 2.11 Service Pack 1 (SP1). A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: Clicount prodsna
Keywords : kbbug2.11.sp1 kbfix2.11.sp2 kbnetwork snatn3270 kbbuglist
Version : 2.1 2.11
Platform : WINDOWS

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Last reviewed: April 17, 1997
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