Event ID 5000 Starting The Shared Folders Gateway Service

 Last reviewed: November 6, 1997
Article ID: Q163521
The information in this article applies to:
  • Microsoft SNA Server, version 3.0

SYMPTOMS

An attempt to start the Shared Folders Gateway (SFGW) Service fails. The Windows NT Server Event Viewer Application log shows an Event ID 5000 with the following description: 

   Load IFS Driver failed with error 1314,  A required privilege is not
   held by the client.

   EXPLANATION
   The Shared Folders Gateway service failed to load the Shared Folders
   Installable File System driver SFFSD.SYS.

   ACTION
   Report this error to SnaServer Support.

CAUSE

The user account under which the SFGW service is running requires the user right Load and Unload Device Drivers. By default the local Administrators group and local system account have this right. The SNA Server Setup program, when creating the user account to be used by the SNA services, adds this user to the global Domain Admins group, which by default is part of the Administrators group.

RESOLUTION

In the Windows NT Server User Manager for Domains, under the Policies menu select User Rights. The Show Advanced User Rights option must be checked to see the Load and Unload Device Drivers user right. Verify that the user account used by the SNA Services or a group it is a member of is listed here.

Additional query words: AS/400
Keywords : prodsna snamanager snasharedfolders kbnetwork
Version : 3.0
Platform : winnt

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 6, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.