Backup Host Account Cache May Hang if Out of Sync with Master

Last reviewed: April 14, 1997
Article ID: Q164909

The information in this article applies to:

Microsoft SNA Server for Windows NT version 3.0

SYMPTOMS

The SNA Server backup Host Account Cache service may hang if its database gets out of sync with the master Host Account Cache database.

CAUSE

The backup service was incorrectly acquiring a write lock on the database file, which may cause the service to hang.

RESOLUTION

An update to SNA Server 3.0 is available to correct this problem. The updated module is:

   <Snaroot>\Hssystem\Snaudb.exe

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Keywords : kbbug3.00 kbfix3.00.sp1 kbnetwork prodsna
Version : 3.0
Platform : winnt
Issue type : kbbug
Resolution Type : kbfix

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 14, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.