Print Session Status Remains "Spooling"

• Microsoft SNA Server, version 3.0

SYMPTOMS

When you print 3270 print jobs through the SNA Server 3.0 Print Service, the first job will print successfully, but all other jobs for that printer LU will stop responding, and the status of the printer will display "Spooling" indefinitely.

CAUSE

The host sends an initial BID request to open a bracket for the first document to print. The Host Print Service sends a +RSP, and the job is correctly printed. If there is a second print job queued on the host when the first job ends, SNA Server immediately receives a new BID request from the host. But the Host Print Service never sends any response, so the job stops responding.

RESOLUTION

A fix is available to correct this problem. to a BID response.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K