SNADATABASE Shuts Down and Restarts During Startup

The information in this article applies to:

• Microsoft SNA Server, versions 3.0 and 3.0 Service Pack 1 (SP1)

SYMPTOMS

During the startup process of the Host Account Cache (SNADATABASE), this service will stop, restart, and then log the following informational events in the application log of the Event Viewer.

   Event 1325 - SNA Host Account Cache Stopped.

   Event 1324 - SNA Host Account Cache Started - Database Synchronized.

The Master database (MDB) is not storing the name(s) of the primary domain controller (PDC) correctly during initialization. Because this information is not stored correctly, when the Host Account Cache checks to see if the PDC name has changed (as it periodically does), it incorrectly concludes that it has, and therefore it shuts down and then restarts its service.

STATUS

Microsoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Keywords          : snahostsec kbfix3.00.sp2 kbnetwork
Version           : 3.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbfix