SNABase Status Does Not Change From Stopped to Running

Last reviewed: March 19, 1998
Article ID: Q172236

The information in this article applies to:

  • Microsoft SNA Server, versions 3.0 and SP1

SYMPTOMS

When you are remotely administering an SNA Server computer through SNA Server Manager, the status of SnaBase may be incorrectly displayed. If you click the Change button on the Server Properties page when SnaBase is in a stopped state, and you then start SnaBase, the service status is not updated in the Service Control dialog box. The SNABase status does not change from stopped to running. The status is correctly displayed in Control Panel Services.

A successful status change does not refresh the status, even though the service is started successfully.

STATUS

Microsoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K
Keywords          : snamanager kbfix3.00.sp2 kbnetwork
Version           : 3.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbfix


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Last reviewed: March 19, 1998
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