Host Print Transform Dialog Accepts and Sends Lowercase to AS400

 Last reviewed: February 3, 1998
Article ID: Q176953
The information in this article applies to:
  • Microsoft SNA Server, version 3.0SP2

SYMPTOMS

Attempting to start APPC Print Sessions in SNA Server Manager may result in Event 4097 messages being logged in the Windows NT Application Event Log when the following conditions are true:

  1. Host Print Transform is enabled for the APPC Print Sessions.

-and-

  1. Any of the Host Print Transform options (i.e. Msg Queue Name) are filled in with lowercase characters.

The Event ID 4097 error states the following: 

   Receive and Wait verb has completed with primary return code Dealloc
   Normal.
   (There can be other issues which cause this error)
In addition, SNA Print Service (SnaPrint) LU 6.2 Message tracing shows that the SNA Server is passing the lowercase data to the AS400. The following trace excerpt shows that the MSG Queue Name parameter is being passed as "qsysopr" (without the quotation marks ). 

   ----------------------------------------------- 15:52:18.0593
   081F0005->0402F2B1 LU 6.2
                      MSGID:SWAT   MSGTYP:PRFLS  Sense1:0900
                      Sense2:1700

   ---- Header  at address 0B2B7008, 1 elements ----
   0B050900 17000800 C0000000 01002101     <..............!.>

   ---- Element at address 0B2DE6E0, start 13, end 204 ----
   3B0502FF 1803D000 400430F0 F0F90F04     <;.......@.0009..>
   02E2D5C1 0901A28E 89C12881 D8DB1209     <.SNA..s.iA(aQ...>
   C1D7D7D5 4BE2C6C7 E607CD0B 0C0F3B00     <APPNKSFGW.....;.>
   01000800 00000000 00000200 8512F500     <............e.5.>
   8112E200 7D12A001 02051001 00000023     <a.S.}..........#>
   C1C24040 40404040 4040F3F8 F1F2F0F0     <AB@@@@@@@@381200>
   F0F10000 00000000 00000000 00000000     <01..............>
   0000004E D8F0F1F1 00000000 00000000     <...NQ011........>
   98A2A8A2 96979940 40405CD3 C9C2D340     <qsysopr@@@\LIBL@>
   40404040 E2F20300 80005CC8 D7F44040     <@@@@S2....\HP4@@>
   40404040 40404040 40000000 40404040     <@@@@@@@@@...@@@@>
   40404040 40404040 40404040 40404040     <@@@@@@@@@@@@@@@@>

CAUSE

The Host Print Transform dialog box allows the use of lowercase characters, however these characters were not being changed to uppercase before being sent to the AS/400.

WORKAROUND

Use uppercase characters for the Host Print Transform options.

STATUS

Microsoft has confirmed this to be a problem in Microsoft SNA Server, version 3.0 Service Pack 2. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: 3812 host print transform lowercase
Keywords : prodsna snaprintservice kbbug3.00.sp2
Version : 3.0SP2
Issue type : kbbug
Solution Type : kbfix

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Last reviewed: February 3, 1998
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