Print Server Logs Event 4103 as a Stop Event

Last reviewed: February 11, 1998
Article ID: Q180792

The information in this article applies to:

Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 4.0

SYMPTOMS

The SNA Print service may log the following events in the Windows NT Event Viewer Application log when it receives control codes from an AS/400 that it does not support:

   Event ID: 4103 
   Source: PPV5250 
   Description: The print server does not support the control code 0xC8
   (Set Graphic Error Action).

   Event ID: 4103 
   Source: PPV5250 
   Description: The print server does not support the control code 0xD1
   (Set Graphic Character Set).

These events are logged as Stop events by the print service, even though they are not an indication of a serious problem. The print service simply ignores these control codes if they are contained in an AS/400 print job.

CAUSE

Event ID 4103 is being logged as a serious stop error rather than a lower priority informational event.

STATUS

Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0 SP1, 3.0 SP2, and 4.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

MORE INFORMATION

Event 4103 has been modified to give additional information to assist in troubleshooting.

Keywords          : kbbug3.00 kbbug3.00.sp1 snaprintservice kbbug3.00.sp2 kbbug4.00 kbbuglist
Version           : WINDOWS:3.0,3.0SP1,3.0SP2,4.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

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Last reviewed: February 11, 1998
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