Windows 95 Client Retrieves Wrong Password from the Cache

• Microsoft SNA Server versions 3.0, 3.0 Service Pack 1 (SP1), 3.0 SP2, and 4.0

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information on how to do this, view the "Restoring the Registry" online Help topic in Regedit.exe or the "Restoring a Registry Key" online Help topic in Regedt32.exe.

SYMPTOMS

The SNA Server client for Windows 95 retrieves the wrong password from the cache during its initialization. Because the wrong password is obtained, account validation fails and the user is unable to get an application session through SNA Server.

CAUSE

The SNA Server client for Windows 95 does not expect its call to retrieve the password to succeed because the Windows 95 system does not have a password cache. If the call succeeds, the password retrieved by the client is not the correct password for the user.

STATUS

Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0SP1, 3.0 SP2, and 4.0. A supported fix is now available, but has not been fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

MORE INFORMATION

With the fix applied, the call to retrieve the password from the cache is disabled by default. To enable the client to retrieve the password, use the following steps:

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" online Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" online Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

1. Apply the fix.

2. Start the Windows 95 Registry Editor (Regedit.exe) and find the following key:

         HKEY_LOCAL_MACHINE\Software\Microsoft\SnaBase\Parameters
   

3. Add the following String Value:

         Value Name: UseCachedPassword
         String: True
   

Keywords          : kbbug3.00 kbbug3.00.sp1 snawin95 kbbug3.00.sp2 kbbug4.00 kbtshoot
Version           : WINDOWS:3.0,3.0SP1,3.0SP2,4.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix