Windows 95 Client Fails to Connect After Forced Password Change

 Last reviewed: March 13, 1998
Article ID: Q181976
The information in this article applies to:
  • Microsoft SNA Server, version 4.0

SYMPTOMS

If a Windows NT Server user account is configured to require the user to change the password at the next logon attempt, and the SNA Server Windows 95 client is started, the SNA Server Windows 95 client logon will report one of the following errors:

- If the Windows 95 client is running on a Windows NT system: 

      Password Change Error
      Specified old password does not match password in
      logon attempt
- If the Windows 95 client is running on a Windows 95 system: 

       Logon failed
In addition, attempting to start the 3270 application (Win3270.exe) included with the SNA Server Client for Windows 95 (where the Windows NT password was forced to be changed on next logon) results in an application exception in Win3270.exe.

CAUSE

The Windows 95 password change fails because the password change routine checks the SecurityVersion in the registry, which does not exist until the user changes the Windows 95 client configuration. By default, the client uses the Windows NT domain password. Because the SecurityVersion does not exist, the password change routine assumes it has the plain text password when it does not, resulting in the problem.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. 

Keywords          : snawin95 kbbug4.00
Version           : WINDOWS:4.0
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbpending

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Last reviewed: March 13, 1998
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