PRB: How to Handle the "invalid serial number" Error

Last reviewed: May 23, 1997
Article ID: Q123469
The information in this article applies to:
  • SourceSafe for MS-DOS, versions 2.0x, 3.01, and 3.02
  • SourceSafe for Windows, versions 2.0x, 3.01, and 3.02
  • SourceSafe for Macintosh, versions 2.0x, 3.01, and 3.02
  • SourceSafe for Windows NT, versions 2.0x, 3.01, and 3.02
  • SourceSafe for UNIX, versions 2.0x, 3.01, and 3.02

SYMPTOMS

The error "invalid serial number" occurs when a DEMO serial number has expired.

RESOLUTION

Issue a updated serial number by following these steps:

  1. Run SERIALIZ on the computer with outdated serial number. For example:

          C:\SS\ADMIN\SERIALIZ <data directory>
    

    This command gives a list of current serial numbers.

  2. Install a new serial number. For example:

          C:\SS\ADMIN\SERIALIZ <data directory> -s<serial_num>
    

You can also reinstall the demo diskette to restart the 30 day period.


Keywords : kbusage SourceSafe ss3 vbwin
Version : 3.01 3.02
Platform : MACINTOSH MS-DOS NT UNIX WINDOWS
Issue type : kberrmsg


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Last reviewed: May 23, 1997
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