HOWTO: Detect and Fix Database Corruption Errors in SSafe

• Microsoft SourceSafe for Windows, versions 3.04, 3.1
• Microsoft SourceSafe for Windows NT, versions 3.04, 3.1
• Microsoft SourceSafe for MS-DOS, versions 3.04, 3.1

SUMMARY

The SourceSafe Data directory includes a database that contains all of your files and projects. Although every precaution has been taken to ensure the integrity of all SourceSafe files, there are certain events that can cause the data in this database to become corrupted.

SYMPTOMS

Errors relating to the Data directory, to filenames such as aacpaaaa, or to missing files such as abaaaaaa.b occur.

SourceSafe database corruption can be caused by a variety of factors. Listed below are a few events that can cause database corruption:

• Power loss
• System hangs (stops responding)
• User terminates a long process
• Bad network connections
• Running out of disk space
• Network problems
• Operating system problems

MORE INFORMATION

Use the following steps to analyze and resolve the database problems SourceSafe is having:

1. The Analyze program allows you to search for database corruption or database errors. Use the following command to execute the Analyze program:

         Analyze <SourceSafe Data directory>
   

   To run the Analyze program in unattended mode, use the -i- option. For example, if you want to run Analyze overnight and output the results to a text file, use the following syntax:

          Analyze -i- <path to data> > c:\output.txt
   

   Analyze.exe goes through your database, reporting possible problems. If database errors or corrupted database files are discovered, continue through the following steps.

   The primary use of this program is to scan a SourceSafe database for integrity and/or errors. We recommend that administrators run it every one to three months to verify that there are no problems in their SourceSafe database.

2. If there are access rights problems, "unable to checkout files" errors, "losing checkout status" errors, or any other errors that refer to the Status.dat or Rights.dat file, run the Ddconv.exe or Ddconvw.exe program. These programs update a SourceSafe database from an older format to the current format. By default, these programs are installed in the \admin subdirectory.

   These programs are used primarily by installation scripts to verify that the format of an installed SourceSafe database is correct after an update has occurred. Ddconv.exe is also used to create a new SourceSafe database (see the Mkss utility for more information). During installation, if SourceSafe cannot find all of the installed databases, the administrator may have to run this utility manually. Ddconv.exe (with the -s option) can also be used by the administrator to rebuild files in the database.

   For additional information, please see the following article in the Microsoft Knowledge Base:

         ARTICLE-ID: Q132930
         TITLE     : How to Run DDCONV
   
   

3. If the errors returned by the Analyze program refer to "FREE CHAIN" and you are using Microsoft SourceSafe versions 3.x, run the Fixfree program. Fixfree.exe fixes a variety of database errors reported when running Analyze.exe, such as the following:

       - Invalid extended header structure.
       - Error in extended header.
       - Error processing checkout free chain.
       - Checkout free chain contains a loop.
       - Checkout chain contains a loop.
   

   For additional information, please see the following article in the Microsoft Knowledge Base:

         ARTICLE-ID: Q123466
         TITLE     : FIXFREE.EXE Fixes Database Errors Reported by ANALYZE.EXE
   
   

4. If the errors returned by the Analyze program refer to "PROJECT FILE" and you are using Microsoft SourceSafe versions 3.x, run the Fixprj program. You can use Fixprj.exe to fix a variety of project errors, such as the following:

       - File Not Found: <filename.a or b>.
       - Error reading PRJ INT entry: <num> of 38 bytes read.
       - Error in project file.
   

   For additional information, please see the following article in the Microsoft Knowledge Base:

         ARTICLE-ID: Q123427
         TITLE     : SourceSafe: Use FIXPRJ.EXE to Fix Project Errors
   
   

5. If the errors returned by the Analyze program refer to "PARENT CHAIN", and you are using Microsoft SourceSafe versions 3.x, run the Fixpar program. Fixpar.exe repairs various database errors reported by Analyze.exe such as the following:

       - Error in Parent Chain.
       - Parent not found.
   

   Fixpar.exe removes references to projects that no longer exist.

   For additional information, please see the following article in the Microsoft Knowledge Base:

         ARTICLE-ID: Q130178
         TITLE     : FIXPAR Fixes Database Errors Reported by ANALYZE.EXE
   
   

6. If the error returned by Analyze.exe refers to "Cannot find file <filename>.b" or "Cannot find file <filename>.a," the best workaround is to save a copy of the correct current file. Recover both files (<filename> and <filename>.a or <filename>.b) as they existed on the backup. Then update the file in SourceSafe to the current version.

   If the <filename>.a or <filename>.b refers to a project, use Fixprj.exe to rebuild the project file.

7. If the errors returned by Analyze.exe refer to any other type of problem, call Microsoft Technical Support for further assistance. You can reach Microsoft Technical Support at the following phone numbers:

       - In the United States, call (425) 635-7014.
       - In Canada, call (905) 568-3503.
   

REFERENCES

Refer to the Administrator's help file in SourceSafe for command information.

Keywords          : SourceSafe ss3 vbwin kbtool kbtshoot
Version           : 3.04 3.1
Platform          : MS-DOS NT WINDOWS
Issue type        : kbhowto