PRB: ACME Setup Problems During 16-bit Installation of VSS 4.0

 Last reviewed: February 28, 1997
Article ID: Q155391
4.00 WINDOWS kbsetup kbprb

The information in this article applies to:

  • Microsoft Visual SourceSafe, 16-bit and 32-bit, for Windows, version 4.0

SYMPTOMS

General Protection Faults (GPF) may occur during the setup under the 16-bit OS installations of Visual SourceSafe 4.0.

There are two problems that may occur:

  1. Installing Visual SourceSafe while attempting to give focus to another application may cause the following:

    * ACMSETUP GPF in MACH.DRV, or a GPF in KRNL386.EXE.

  2. Inserting the wrong disk numerous times during a floppy disk install of Visual SourceSafe Setup may cause the following:

    * GPF in GDI.EXE, or Windows For Workgroups to hang.

WORKAROUND

To work around the problem, reboot and ensure that no other applications are running. Then try reinstalling SourceSafe.

STATUS

Microsoft is researching this problem and will post more information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbsetup kbprb
KBSubcategory: ssconfig
Additional reference words: 4.00
Keywords : ssconfig kbprb kbsetup
Version : 4.00
Platform : WINDOWS

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Last reviewed: February 28, 1997
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