OFF98: Program Unexpectedly Quits Using Object Browser

• Microsoft Excel 98 Macintosh Edition
• Microsoft Word 98 Macintosh Edition
• Microsoft PowerPoint 98 Macintosh Edition

SYMPTOMS

When you use the Object Browser in any of the Microsoft Office 98 Macintosh Edition programs, you may encounter one of the following problems:

• The Office program unexpectedly quits without displaying an error message when you attempt to display the Object Browser.

      -or-
  

• When you click the Search button on the Object Browser in the Visual Basic Editor, the computer stops responding (hangs).

      -or-
  

• The buttons in the Object Browser window are not drawn completely.

CAUSE

These problems may occur if you attempt to use the Object Browser in a low memory situation.

WORKAROUND

To correct the problem, increase the preferred memory size of the Office program that is encountering the low memory situation by 2000 kilobytes.

The following example illustrates how to increase the preferred memory size of Microsoft Excel.

1. Quit Excel if it is running.

2. Double-click the Microsoft Office 98 folder on your hard disk drive.

3. Click the Microsoft Excel icon.

4. Click Get Info on the File menu.

5. Increase the number in the Preferred Size box by 2000.

6. Close the Microsoft Excel Info window.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For additional information about problems that you may encounter in low memory situations, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q178596
   TITLE     : XL98: Problems If Virtual Memory Off or Available Memory Low