FIX: IPF in MSO97RT.DLL When Starting Visual Basic

 Last reviewed: December 18, 1997
Article ID: Q171813
The information in this article applies to:
  • Microsoft Visual Basic Learning, Professional, and Enterprise Editions for Windows, version 5.0

SYMPTOMS

An attempt to start Visual Basic may fail with the following error: 

   “VB5 caused an invalid page fault in module MSO97RT.DLL at
   0137:306d820a”

CAUSE

This problem is caused by corrupt information in the Windows registry at the following key: 

   HKEY_CURRENT_USER\Software\Microsoft\Visual Basic\5.0\UI
This setting includes information regarding Visual Basic command bars (menus). If this information is invalid, Visual Basic will crash at startup while attempting to load command bar information.

RESOLUTION

One solution is to reset (clear out) this setting using the Registry Editor (regedit.exe for Windows 95, regedt32.exe for Windows NT). However, the recommended solution is to install the Visual Studio 97 Service Pack 2.

STATUS

Microsoft has confirmed this to be a bug in the Microsoft products listed at the beginning of this article. This bug has been fixed in Visual Studio 97 Service Pack 2.

For more information on the Visual Studio 97 Service Pack 2, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q170365
   TITLE     : INFO: Visual Studio 97 Service Packs - What, Where, and Why
For a list of the Visual Basic 5.0 bugs that were fixed in the Visual Studio 97 Service Pack 2, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q171554
   TITLE     : INFO: Visual Basic 5.0 Fixes in Visual Studio 97
               Service Pack 2

Additional query words: office crash gpf starting launch
Keywords : vb5all VBKBDesignTime VBKBEnv VBKBVB VS97FixlistSP3 VS97FixlistSP2 VB5FixlistSP2
Version : 5.0
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbfix kbservicepack

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Last reviewed: December 18, 1997
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