PRB: Uninstaller Error When Attempting to Uninstall Visual C++

 Last reviewed: July 25, 1997
Article ID: Q139479
The information in this article applies to:
  • Microsoft Visual C++, 32-bit Edition, versions 4.0, 5.0

SYMPTOMS

When you try to uninstall Visual C++ by using Control Panel, choosing Add/Remove Programs, and selecting Visual C++, Windows 95 displays a message box containing the following lines: 

   Uninstaller Error
      An error occurred when trying to remove Microsoft Visual C++ 4.0.
      Uninstallation has been canceled.

CAUSE

Windows 95 displays this message when it cannot run the uninstall command for the product you are trying to remove. With Visual C++, it means that it cannot find Vcremove.exe, or otherwise is not able to run it. Vcremove.exe is the program that uninstalls Visual C++. It is installed by the setup program into the top-level directory of your Visual C++ installation, which by default is Msdev. It may be that the file was accidentally deleted or corrupted.

RESOLUTION

Copy Vcremove.exe from the Msdev directory on the Visual C++ compact disc to the top-level directory of your Visual C++ installation. Then use Control Panel to remove the product.

STATUS

This behavior is by design. 

Keywords          : vc40setup kbtshoot
Version           : 4.0 5.0
Platform          : WINDOWS
Issue type        : kbprb

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Last reviewed: July 25, 1997
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