Invalid VxD Dynamic Link Call to Device Number 000D

Last reviewed: January 4, 1995
Article ID: Q102702

The information in this article applies to:

Microsoft Mouse driver for Windows, version 9.0
Microsoft Windows operating system versions 3.1, 3.11
Microsoft Windows for Workgroups versions 3.1, 3.11

SYMPTOMS

When you try to run Windows in 386 enhanced mode, you receive the following error message:

   Invalid VxD dynamic link call to device number 000D, service number
   000E. Your Windows configuration is invalid. Run the Windows setup
   program again to correct this problem.

CAUSE

Device number 000D means that the error was caused by a call to the virtual keyboard device referenced in the [386Enh] section of the SYSTEM.INI file. The default Windows entry is:

   Keyboard=*vkd

The Microsoft Mouse Setup version 9.0 changes this line to read:

   Keyboard=C:\MOUSE\MOUSEVKD.386

Third-party mouse drivers may change this line to reference a different keyboard driver. If Windows cannot find the driver because it has been deleted or is corrupted, or the keyboard= entry is missing or blank, the dynamic link call error message appears.

RESOLUTION

If you remove the Microsoft Mouse driver 9.0 and are using Microsoft Mouse driver 8.2, you can prevent the error message by changing the keyboard line in the [386Enh] section to read as follows:

   Keyboard=*vkd

If you are still using Microsoft Mouse driver 9.0, run Microsoft Mouse 9.0 Setup again to correct this error.

KBCategory: kbother kberrmsg kbinterop
KBSubcategory: wfw wfwg win31
Additional reference words: 3.10 Genius serial 10.10

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: January 4, 1995
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.